Privacy Policy

This Privacy Policy explains how Akito Industries Pvt. Ltd., operating the brand Shree Ji Abhinandan Namkeen and the SJA Partner platform, collects, uses, stores and protects information provided by users and business partners.

1. Information We May Collect

Depending on your interaction with the website, we may collect:

• Name
• Business name
• Mobile number
• Email address
• Billing address
• Shipping/transport destination
• GST and business information where provided
• Order details
• Payment and transaction reference information
• Account/login information
• Communication and support records
• Website usage and technical information

2. How We Use Information

Information may be used for:

• Creating and managing partner accounts
• Processing orders
• Billing and accounting
• Payment reconciliation
• Shipping and delivery coordination
• Customer/partner support
• Fraud prevention and security
• Legal and regulatory compliance
• Business communication
• Improving our website and services

3. Payment Information

Payment processing may involve third-party payment providers, banks or financial institutions. We may receive transaction status, payment reference numbers and related information required for reconciliation.

We do not intend to store complete card, UPI PIN, banking password or other highly sensitive payment credentials on our website unless specifically required and lawfully permitted.

4. Sharing of Information

Information may be shared with service providers where reasonably necessary to provide our services, including payment processing, hosting, website technology, shipping, transportation, accounting, customer support and legal/compliance services.

We may also disclose information where required by law, legal process, court order, government authority or for the protection of our legal rights and security.

5. Cookies & Technical Information

Our website may use cookies and similar technologies to maintain login sessions, remember preferences, improve functionality, understand website usage and maintain security.

6. Data Security

We use reasonable technical and organisational measures designed to protect information against unauthorized access, misuse, alteration, disclosure or loss.

However, no internet-based system can be guaranteed to be completely secure.

7. Account Security

Partners are responsible for keeping their login credentials confidential and should immediately notify us if they suspect unauthorized access to their account.

8. Data Retention

We may retain information for as long as reasonably necessary for the purposes for which it was collected, including order processing, accounting, tax, legal, dispute resolution, fraud prevention and compliance requirements.

9. Communications

We may contact partners regarding orders, payments, delivery, account verification, support, security notices and other service-related matters.

10. Marketing Communications

Where applicable, promotional communications may be sent in accordance with applicable law and the user’s available preferences or choices.

11. Third-Party Services

Our website may integrate with third-party services such as hosting providers, payment processors, shipping/transport providers, analytics tools and other technology services. Their processing may be governed by their own terms and privacy policies.

12. Children’s Information

The SJA Partner platform is intended for business and commercial users and is not intended for children.

13. Fraud & Security Investigations

Where necessary to protect the company, partners, customers or website, information may be used to investigate suspected fraud, scams, unauthorized access, payment manipulation or other unlawful activity.

14. Your Information & Requests

Subject to applicable law, users may contact us regarding questions or requests concerning their personal information.

15. Legal Disclosure

Information may be disclosed where required to comply with applicable law, court orders, government requests, regulatory requirements or legitimate legal proceedings.

16. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or applicable legal requirements.

The updated version will be published on this page with the revised effective date.